Feedback & FAQ
Feedback and frequently asked questions...
The best advert for my work is what my customers say - here is some feedback I have received...
|I have been desperately looking for something that little bit different for a Christening gift for my niece and soon to be God-daughter and stumbled across your website. Of all the personlised furniture items I've looked at, yours look the most unique and have that 'something special'. Your work is really lovely.|
As I type Grandpopperoo is screwing - the table together that is - and neither of us can believe just how lovely is it is! To get something so totally unique, so useful and so beautiful! What a totally wonderful, creative, artistic lady you must be! To say that we are over the moon would be an understatement. We would just love the toy box to match please.
|I have now given the pot to my sister in law and she was delighted with it. Her words were PERFECT! Thank you again for doing such a fantastic job and offering such as personal service.|
|...i have just read your e-mail and looked at the photo's.i am gob-smaked !.parden the expression...it is really beautiful.i don't quite know what i was expecting,but i am really pleased with the box|
|Oh this is LOVELY Claire! What a talent you have!|
| Just wanted to let you know that the chair got here yesterday. It really is lovely and I can't wait to give it Emily in a couple of weeks. I can't thank you enough for the thought that has gone into it. You have really made what could have been a nightmare shopping experience a delight! I will certainly be telling everyone where I got the chair when they go potty over it!
|Hello Claire, JUST PERFECT, We look forward to it's arrival. Thanks, Perry|
|The box is fabulous, you are so clever - I am absolutely frilled to bits with it.|
Just a little note to say a massive thankyou for delivering the box
yesterday and for all the hard work you`ve put in to doing it, it`s fab! You
are really clever and we`re all so pleased with it, MANY MANY THANKS!!
| Cant believe its finished already!! it looks great !!
|Firstly, can I just say...Oh My Gosh! I absolutely LOVE it! Words cannot describe how happy I am with how it looks! I especially love the way the chairs look!! I cannot believe how fast you have finished them also!! You are amazing!! Thank you ever so much. My daugher will adore them, I just know it.|
|"Thanks so much! The toybox is adorable and Matthew was trying to talk to ( and eat) all of the little animals. The frames, box and mirror are perfect. "|
|"We are so thrilled with Wills toy box it looks fab and we really appreciate the way you have kept us in touch with progress."|
|"This looks absolutely lovely and definitely what we had in mind if not better! I cannot believe how quick you are - it is great "|
|"Thank you for your time and patience - you have created exactly what I wanted!"|
|"Parcel arrived this morning and we are thrilled with it as I know Lydia will be. It is wonderful and we can't thank you enough for the beautiful job and care you put into it! The note on the back is so sweet and I know that the chest will be something that Lydia will always treasure. "|
|"the toybox looks great! Even I'm very exited, I can imagine when the girls see it...! "|
|"I am very happy with it thank you you did a great job!! my son loves it"|
|"It is absolutely gorgeous and looks great in his playroom. We are really pleased with it. Thanks again for making it for Joe and I'm sure I will be in touch in the near future for more goodies."|
|"I love the box!!. I can't wait to get it. You really did a great job!!"|
|"Absolutely love Joe's box. I have shown it to my partner who also thinks it's great. Am so pleased with it as I have been looking around Newcastle for ages and found nothing at all."|
|"I just thought I'd let you know that the toybox is wonderful! I'm going to present it to Lucy tomorrow (Sunday) but her parents have seen it and think it is lovely! Thanks very much for the really speedy service - it is appreciated!"|
|"Great - will be back in a few years for one for no 2"|
|"Many Thanks - they look even better in person than in the photos."|
|"I've just received the frame. Wow, that was quick! It's gorgeous, thank you :o)"|
|Thank you so much they are fantastic and the boys really love them.. I will definitely be coming to you again and I've recommended you to anybody who stops and breathes in my direction, ha ha.So take care and congratulations on your business your products are so amazing and I love them!|
|"It's great - I love your website too"|
|"she's fantastic thanks so much for her my daughter loved it i will be in touch when i want to order from you again"|
|"i review many hundreds of websites, and yours was one of the very few that made me smile"|
|"I had to contact you straight away to tell you how delighted I am - it even bought a tear to my eye - thank you so much"|
|Emma absolutely loved it as did everyone else. Thanx everso much and I must say I was impressed with the way you do business.|
|Eddie has just returned with the toybox and
other bits and bobs and l felt l must write to say how thrilled l am with
them, they really are lovely!
l have also passed on your website details to some friends so hopefully you will get some more orders, thanks again for all your hard work and emails!!
|HI CLAIRE I WANTED TO LEAVE YOU FANTASTIC FEEDBACK FOR MY ITEMS I PURCHASED THEY WERE FANTASTIC THEY ARE THE PERFECT COLOUR AND JUST RIGHT FOR HER ROOM I WILL BE RECOMMENDING YOU TO MY FRIENDS AND ANYBODY ELSE WHO ASKS. THANKS AGAIN|
|"What a lovely item, perfectly made and crafted. Easy and friendly transaction."|
|It's FANTASTIC. I absolutely love
it - can't wait to see it in real life. Jamie's Grandparents will love it
too - which is good as it's his Christening and Christmas present from them.
Thanks for all your help and of course the beautiful work you do. Now I have to work on someone buying one for my daughter too!!
|Just had a look through the pictures and they look absolutely amazing - I can't begin to tell you how pleased we are with the work that you have done on the box. I am lloking forward to seeing it real life and trying to figure out how to wrap it and get it under the tree!!|
|We LOVE it!!!! Thank you SOOO much!!!|
|"We asked Claire to design & make keepsake boxes for our page boy & flower girl as wedding day gifts. She designed them to our vague specification - roses & winnie the pooh images for the flower girl & magic tricks for our page boy, both boxes have their names beautifully written on the lid & a special message inside the lid. The boxes are both absolutely wonderful! Decorated to a really high quality but with a lovely handmade feel about them. We can't wait to give them as gifts & are sure that they will be treasured forever. Thank you Claire! Yvey & Arran|
|my best friend bought one of your toy boxes as a christening
present for her soon to be god-daughter and my daughter Orlagh.
I'm am so thrilled with it I had to email to thank you for the amazing toy
You are truly gifted and I know Orlagh will treasure it always.
|Just to let you know that I received all of Ellie's things this morning and they are now sitting perfectly in her nursery.
The painting on all of them is fantastic, I love them, have got all my family round tonight to admire them.
Your work has been of the highest standard and your customer service has been second to none.
|hi there claire i received the pictures today. they are absolutely lovely. everyone i have shown has loved them too. i will definately be ordering someother pictures off you for the other kids. thank you so much.|
|Thank you for all the hard work you put into them. I'm sure they will be enjoyed for many years to come|
|They arrived and it only took three days to Australia. They are soooooooooooooooo good I love them and so does Jordan (cadence is still to little).|
|I just wanted to say thank you for the toybox - Molly was so excited when she saw it, it really is lovely|
|They are just lovely. I am so pleased with them... I can't believe the amount of work that must go into producing the pieces. I looked around on the web for a while for toy boxes and yours were by far the loveliest and, as a plus, you had great feedback (which counts for a lot!).|
Thank you very much for Toby's toybox which we received last tuesday.We think it is fab.
No doubt we will be using your services in the future.
|Thank you we both love it!! Anyway you take care of yourself and thanks ever such a lot. I shall be sure to recommend you to all who admire the box|
|"fantastic art work, friendly, quick, highly recommended"|
|The box is fantastic, I love it. Thank you so much.|
|Just to let you know that the toy box arrived today and it is just wonderful, everything I wanted and more, you have put so much work into it I just can't thank you enough.|
|Absolutely beautiful! i love them - both are so cute!!! thank you so much.
Really happy with them!!!!!!
|I just do not know what to say, it is just beautiful, you are such a talented lady!!!!|
If you'd like to leave me feedback, either for an item you've bought, or just because you want to, please email me!
What paints do you use?
Emulsion as a base then acrylic paints, with a tough clear gloss varnish over the top. Watercolours or acrylics for cards and paintings. Wood Stain finished with varnish for natural wood items. All paints are child friendly and safe.
Can you post internationally?
Yes, please see the payment and delivery section for details and guide prices
Do you use any stickers or transfers in your work?
No, everything I do is fully hand painted.
Can I have something the same as I have seen on your website or elsewhere?
Of course. As I say - I will do whatever you want. No two items are ever the same as there are always slight variations but that is the joy of hand painted items!
How long do items take?
In an ideal world I try to have your item ready within 4 weeks. My work however is very popular and I do work alone so at certain times it can take longer. It is always worth an email to check on my current timescales - as sometimes it can be done very quickly!
How easy is it to buy from you when I don't live in the UK?
I have had many customers now from around the world. It is very flattering that people like my work so much they pay to have it delivered worldwide but is also testament to my realistic prices and that all delivery charges that I pass onto my customers are the same as I pay myself.
I prepare all commercial invoices to ensure that the parcels goes through customs with no problems and all my international customers have been very happy with the service. My last delivery to the USA arrived the following day and the last to Australia took 3 days - and New Zealand was 3 days too- so a very efficient service all round. I keep in regular contact through email and send lots of pictures to make sure you see your product before dispatch! If you have any queries please email me and I am always happy to discuss!!
What are your opening hours?
The joy of the internet is that eek! never closes!! I do the majority of my painting between the hours of 9am and 5pm. I aim to answer emails as soon as I can - and am happy to receive them at any time. I am always willing to be as flexible as possible with timescales.
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